Ultra Moon 0fps while preparing to load and Additional data being created

Enter a description of your issue here, in full detail.
So I have two copies of Pokemon Ultra Moon for my 3DS. I decided to start a new game again for the story and I dumped my files and when I booted up the game on Citra, Its just showing 0fps stuck at the preparing to load screen. I tried everything, Disable the Hardware shader, same with disk shade cache and Shader JIT. None of this worked. Its frustrating me, I need solutions, unfortunately the emulator didn’t upload a citra log

System Information

  • Operating System: Windows 10 Pro
  • CPU: AMD Ryzen 5 3600X 6-Core Processor 3.79 GHz
  • GPU: Nvidia GeForce GTX 1070
  • Citra Version (found in title bar): 1621
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

The emulator wouldn’t create a new log. I even try to find it but all I found was my old citra log back in June that was created for my Fire Emblem Fates problem

Since I dunno if Appdata is in some way a problem for your citra, let’s use a portable version instead to make sure this isn’t an issue with appdata itself.
Download citra-windows-mingw-20200910-df9e230.7z (direct link) from https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1621
Extract the archive somewhere on your pc. Doesn’t matter where so long as it’s not in Appdata.
The resulting folder, ‘‘nightly-mingw’’ has everything you need to use citra, but it’s important to create a folder called user inside of it to force citra to create the files and folders it usually creates/uses in appdata, in that user folder instead.
After that, launch citra by running citra-qt.exe and then run your game.

I did downloaded the windows mingw a month ago and I already created that user folder and I do run the game on Citra-qt.exe but nothing worked. As soon the game pops up on the screen, it only got to 10 fps then one second later, 0 fps and the game freezes. I restarted it bunch of times and same result

Alright, I’m not gonna be able to get much further without a log file.
Follow the steps I gave you, previously, launch citra, go to emulation>configuration>general>debug>select ‘‘open log folder’’, keep this folder open in the background (do not open the log file itself), launch your game in citra, experience the crash/freeze, now close citra and upload the log file into this chat without reopening citra (as that will wipe the log).
That should give us a usable log to work with.

Didn’t work. I did what you said but the log wouldn’t come up in the folder

Try record a video so we can see what steps you are taking when you are trying to retrieve the log. Use the extracted manual build again for this.

citra_log.txt (18.6 KB)

System Information for Support

Client Version                               Nightly 1753   HEAD-cdbd72e
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 5800X 8-Core Processor              | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
GPU Driver Version                           497.29
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You have mods installed. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.