Ultra moon black screen also says fatal error occurred please check the log for detail

Issue:
Enter a description of your issue here, in full detail.
i load up the game fie and it says fatal error occurred please check the log for detail and then tell me to either abort or continue

System Information

  • Operating System: windows 10 (64 bt)
  • CPU: amd a9410 r5-graphics
  • GPU:
  • Citra Version : 1252 nightly
  • Game: Pokemon ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):


Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (127.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

Does this occur with hardware shaders disabled?

Yes it does I’ve tried pretty much everything

Try changing your ‘Region’ to ‘Auto-Select’. if your issue persists redump your ROM and Update.

ive tried it and updated still the black screen ;-;

Dump your ROM and updates by following the guide:
Dumping Installed Titles - Dumping Game Cartridges - Dumping Updates and DLCs

Enter a description of your issue here, in full detail.
i load up the game fie and it says fatal error occurred please check the log for detail and then tell me to either abort or continue

System Information

  • Operating System: windows 10 (64 bt)
  • CPU: amd a9410 r5-graphics
  • GPU:
  • Citra Version : 1252 nightly
  • Game: Pokemon ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (127.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296