Issue: Fatal Error when loaded
Enter a description of your issue here, in full detail.
When the game is opened it says fatal error and then nothing loads as seen in the screenshot. When I open Alpha Sapphire it runs fine but base Moon also has this error.
- Operating System: Windows 11 Home
- CPU: 11th Gen Intel Core i5-1135G7
- GPU: Intel Iris Xe Graphics
- Citra Version (found in title bar): Nightly 1996
- Game: Pokemon Ultra Moon
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (11.7 KB)
System Information for Support
Client Version Canary 2630 HEAD-206011f
Operating System Windows 11 Version 22H2 (Build 22621.2283)
CPU 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz | AVX512 | FMA
Graphics API OpenGL 4.3.0
Graphics Renderer Intel(R) Iris(R) Xe Graphics
GPU Driver Version 126.96.36.19926
CPU JIT [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region 2
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a human moderator to assist.
Seems to look like a corrupted ROM. You’ll need to redump your game. Please refer to our game dumping guides:
Dumping Game Cartridges
Dumping Installed Titles
Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.