Ultra moon frezzing and goes down to 0 frames and stays frozen. Need help

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: windows 10
  • CPU: i5 4590
  • GPU: rtx 2060
  • Citra Version (found in title bar): nightly 1472
  • Game: ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (4.2 KB)

System Information for Support

Client Version                                Nightly 1472 HEAD-9ae37da
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

how do you do these things

Emulation > Configure > Graphics - Advanced > “Accurate Multiplication”

Just check that box.

1 Like

Try turn off Disk Shader Cache in the graphics options in Citra. It has issues for some users with some games at the moment.

worked for me.

1 Like