Ultra sun black screen v1.2

Citra Support
#1

Issue: when proffesor kukui asks to fill te trainer card the screen goes black it was fine before v1.2
Enter a description of your issue here, in full detail.

right after i installed v1.2 in ultra sun i got this bug whenever proffesor kukui finishes his dialogues screen goes black same happened when i updated pokemon x to v1.5 i updated games in citra nightly but now i play on citra canary
System Information

  • Operating System: windows 10 pro 64 bit
  • CPU: core 2 qaud q6600 2.4 ghz
  • GPU: nvida qaudro k620 2 gb 128 bit
  • Citra Version (found in title bar): citra canary 1947
  • Game: pokemon ultra sun v1.2 and pokemon x v1.5
  • Screenshot of Issue (include the full Citra window including titlebar):none

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

[ 0.007831] Config core/settings.cpp:LogSettings:78: Citra Configuration:
[ 0.007864] Config core/settings.cpp:operator():75: Core_UseCpuJit: true
[ 0.007878] Config core/settings.cpp:operator():75: Core_CPUClockPercentage: 105
[ 0.007880] Config core/settings.cpp:operator():75: Renderer_UseGLES: false
[ 0.007882] Config core/settings.cpp:operator():75: Renderer_UseHwRenderer: true
[ 0.007884] Config core/settings.cpp:operator():75: Renderer_UseHwShader: true
[ 0.007885] Config core/settings.cpp:operator():75: Renderer_SeparableShader: false
[ 0.007887] Config core/settings.cpp:operator():75: Renderer_ShadersAccurateMul: true
[ 0.007888] Config core/settings.cpp:operator():75: Renderer_UseShaderJit: true
[ 0.007890] Config core/settings.cpp:operator():75: Renderer_UseResolutionFactor: 3
[ 0.007891] Config core/settings.cpp:operator():75: Renderer_FrameLimit: 205
[ 0.007893] Config core/settings.cpp:operator():75: Renderer_UseFrameLimitAlternate: false
[ 0.007894] Config core/settings.cpp:operator():75: Renderer_FrameLimitAlternate: 200
[ 0.007896] Config core/settings.cpp:operator():75: Renderer_VSyncNew: true
[ 0.007897] Config core/settings.cpp:operator():75: Renderer_PostProcessingShader: none (builtin)
[ 0.007898] Config core/settings.cpp:operator():75: Renderer_FilterMode: true
[ 0.007900] Config core/settings.cpp:operator():75: Renderer_TextureFilterName: none
[ 0.007901] Config core/settings.cpp:operator():75: Stereoscopy_Render3d: 0
[ 0.007903] Config core/settings.cpp:operator():75: Stereoscopy_Factor3d: 0
[ 0.007904] Config core/settings.cpp:operator():75: Layout_LayoutOption: 2
[ 0.007905] Config core/settings.cpp:operator():75: Layout_SwapScreen: false
[ 0.007907] Config core/settings.cpp:operator():75: Layout_UprightScreen: false
[ 0.007908] Config core/settings.cpp:operator():75: Utility_DumpTextures: false
[ 0.007910] Config core/settings.cpp:operator():75: Utility_CustomTextures: false
[ 0.007911] Config core/settings.cpp:operator():75: Utility_UseDiskShaderCache: true
[ 0.007912] Config core/settings.cpp:operator():75: Audio_EnableDspLle: false
[ 0.007914] Config core/settings.cpp:operator():75: Audio_EnableDspLleMultithread: false
[ 0.007915] Config core/settings.cpp:operator():75: Audio_OutputEngine: auto
[ 0.007916] Config core/settings.cpp:operator():75: Audio_EnableAudioStretching: true
[ 0.007918] Config core/settings.cpp:operator():75: Audio_OutputDevice: Headphones (High Definition Audio Device)
[ 0.007919] Config core/settings.cpp:operator():75: Audio_InputDeviceType: 0
[ 0.007920] Config core/settings.cpp:operator():75: Audio_InputDevice: Default
[ 0.007922] Config core/settings.cpp:operator():75: Camera_OuterRightName: blank
[ 0.007923] Config core/settings.cpp:operator():75: Camera_OuterRightConfig:
[ 0.007924] Config core/settings.cpp:operator():75: Camera_OuterRightFlip: 0
[ 0.007926] Config core/settings.cpp:operator():75: Camera_InnerName: blank
[ 0.007927] Config core/settings.cpp:operator():75: Camera_InnerConfig:
[ 0.007928] Config core/settings.cpp:operator():75: Camera_InnerFlip: 0
[ 0.007930] Config core/settings.cpp:operator():75: Camera_OuterLeftName: blank
[ 0.007931] Config core/settings.cpp:operator():75: Camera_OuterLeftConfig:
[ 0.007932] Config core/settings.cpp:operator():75: Camera_OuterLeftFlip: 0
[ 0.007933] Config core/settings.cpp:operator():75: DataStorage_UseVirtualSd: true
[ 0.007935] Config core/settings.cpp:operator():75: System_IsNew3ds: true
[ 0.007936] Config core/settings.cpp:operator():75: System_RegionValue: -1
[ 0.007938] Config core/settings.cpp:operator():75: Debugging_UseGdbstub: false
[ 0.007939] Config core/settings.cpp:operator():75: Debugging_GdbstubPort: 24689
[ 0.383612] Input input_common/sdl/sdl_impl.cpp:InitGameController:478: opened joystick 0 as controller
[ 0.383703] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 1.181682] Frontend citra_qt/main.cpp:GMainWindow:196: Citra Version: Canary 1947 | HEAD-c2cfab8
[ 1.181705] Frontend citra_qt/main.cpp:GMainWindow:199: Host CPU: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz
[ 1.181762] Frontend citra_qt/main.cpp:GMainWindow:201: Host OS: Windows 10 (10.0)
[ 1.254394] Service.FS core/file_sys/ncch_container.cpp:Load:242: Secure1 KeyX missing

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

citra_log.txt.old.txt (1.9 MB)

here it is

#4

System Information for Support

Client Version                                Nightly 1687 HEAD-2e3834f
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Quadro K620/PCIe/SSE2
GPU Driver Version                            457.49
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
#5

how to do i get my cpu to 100%?

#6

i disabled cheats and it starts thanks but please can i get to know can anyone awnser me how do i get 100% on cpu?

#7

emulation then configure in system under advanced
CPU Clock Speed: set it to 100%

#8

ik everything was working fine until i went to akala island just rn when i meet oliver and mallow the game got to 0 fps 0% speed all of syudden i restarted it several times but still that like i load my rom and not even the intro play’s and the screen is black help

#9

citra_log.txt.old.txt (817.3 KB)

#10

System Information for Support

Client Version                                Canary 1947 HEAD-c2cfab8
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Quadro K620/PCIe/SSE2
GPU Driver Version                            457.49
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
#11

it is 100% bruh lol and i disables vsync what does it have to do with it?

#12

hey bruh i restarted it the sixth time it now runs lol

#13

this is the old log file