Ultra Sun Crash on Route 11

Issue:
I have problem in ULTRA SUN game.The problem is,as soon as the ROTOM gives me the prize money boost on route 11,the game crashes.

Main point to be noted is that before this, the game never crashed,running very smoothly from start.
Please look into this matter.

Thank You.

System Information

  • Operating System: Windows 10 Pro 64-bit
  • CPU: Intel Pentium G2100T @ 2.60GHz Ivy Bridge 22nm Technology
  • GPU: HP W1972a ([email protected]) Intel HD Graphics (Intel)
  • Citra Version (found in title bar): 1755
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (53.6 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1755 HEAD-41dc0b7
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Pentium(R) CPU G2030T @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

I updated my graphics driver and disabled the cheats,still the same problem occured.The new log is here,
citra_log.txt (76.7 KB)

System Information for Support

Client Version                                Canary 1755 HEAD-41dc0b7
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Pentium(R) CPU G2030T @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.5129
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Enabling Accurate Multiplication solved the problem.

Thank You So Much