Ultra Sun doesnt open properly

Citra Support
#1

Issue:
Whenever I try and open Ultra Sun, the top and bottom screen flashes in grey, before the screen in the citra window goes black, and stays black.

System Information

  • Operating System: Windows 10
  • CPU: AMD RYZEN 3 3200g with radeon vega graphics
  • GPU: GEFORCE GTX 1660 Ti
  • Citra Version (found in title bar): Citra Nightly 1636
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1920×1080 110 KB

Diagnostic Log
citra_log.txt (31.8 KB)

#2

System Information for Support

Client Version                                Nightly 1636 HEAD-23b6784
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 3 3200G with Radeon Vega Graphics    
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1660 Ti/PCIe/SSE2
GPU Driver Version                            457.09
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

Update: Other games such as Pokemon X and Monster Hunter Stories open and run just fine for me, its only Ultra Sun that seems to not open.

#4

You are getting unmapped reads, redump your game.


#5

Nah, i just installed the update data incorrectly, or well citra didnt install it properly so i had to manually copy the update folder’s contents to the update folder of the game. My bad lmao