Ultra sun force closes citra

Issue:
okay as the title says I am unable to load pokemon ultra sun through citra, omega ruby works perfectly however when i open US citra goes to a non responding state the force closes. Reinstalling citra did not work as well as enabling Accurate Multiplication

System Information

  • Operating System: Windows 10 Home
  • CPU: Intel® Core™ i7-8700K CPU @ 3.70GHz 3.70 GH z
  • GPU: Nvidia GeForce GTX 1080Ti
  • Citra Version (found in title bar): Citra Nightly 1294 HEAD-2f7a10e (2019-07-08)
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (7.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1294 HEAD-2f7a10e
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Nightly 1294 HEAD-2f7a10e
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Your log is incomplete, launch your game again and when it starts not responding close citra and don’t open it again, open the C:\Users\%username%\AppData\Roaming\Citra\log folder and upload your log again.

@bio3c citra_log.txt (7.8 KB)

System Information for Support

Client Version                                Nightly 1294 HEAD-2f7a10e
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

still incomplete, after your game “force closes” citra, don’t open citra again, (if you do your log will be incomplete) open the folder C:\Users\%username%\AppData\Roaming\Citra\log and upload your log again.

@bio3c that’s the log i get after i followed what you said and that was the log that was in the folder, if it’s still incomplete then I don’t know what else to do. do i have to delete the old log then do it? or should it overwrite the log in the folder?

Follow those steps one more time, just to be sure.

@bio3c okay for a third time opened citra, loaded the game the program force closed and this is the log in that folder. citra_log.txt (7.7 KB) if it helps im willing to download fraps and record me doing it

System Information for Support

Client Version                                Nightly 1294 HEAD-2f7a10e
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Nightly 1294 HEAD-2f7a10e
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

not necessary, the log was important because it tells why citra is crashing, but if citra can’t generate a log than you have to try some things, first redump your game:
Dumping Installed Titles
Dumping Game Cartridges

Make sure that your GPU driver is up-to-date. by the way, did you enable cheats for ultra sun?

@bio3c never mind I know what’s causing it, I’m trying to randomize it and something is breaking when I do it, I got the original file and it works sorry for the trouble i’ll just have to keep checking each file as I randomize it.