Ultra Sun stopped working on 969

#1

I was playing ultra Sun went to change time for night and noticed the new update, After downloading it US & UM gets this fatal error

[ 3.204553] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:154: Fatal error
[ 3.204557] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:156: Fatal error type: Generic
[ 3.204558] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:134: PID: 0x0000000A
[ 3.204559] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:136: REV: 0x00000000_0x0000F21D
[ 3.204560] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:138: TID: 0x00000000_0x00000000
[ 3.204560] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:140: AID: 0x00000000_0x00000000
[ 3.204561] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: ADR: 0x00168DD8
[ 3.204561] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:144: RSL: 0xC8804464
[ 3.204562] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: Level: 25
[ 3.204562] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Summary: 4
[ 3.204563] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Module: 17
[ 3.204563] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Desc: 100
[ 3.204594] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:167: Datetime: 2018/10/15 14:37:58

1 Like
#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

I ended up manually downloading 968 and it’s working again so i’ll stick to that until a new update is out

#4

same both pokemon moon / ultra sun doesn t work on the new update ( fatal error )
all the other games are fine even pokemon rosa works fine …

#5

Have you tried downgrading your version and seeing if that works?

#6

i tried to redownload citra but it was already on 969 :frowning: how can i downgrade it ? or should i just wait for the next update to fix it ?

#7

Same

[ 64.192860] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:154: Fatal error
[ 64.192865] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:156: Fatal error type: Generic
[ 64.192866] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:134: PID: 0x0000000A
[ 64.192868] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:136: REV: 0x00000000_0x0000F21D
[ 64.192869] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:138: TID: 0x00000000_0x00000000
[ 64.192870] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:140: AID: 0x00000000_0x00000000
[ 64.192870] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: ADR: 0x00168DD8
[ 64.192871] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:144: RSL: 0xC8804464
[ 64.192872] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: Level: 25
[ 64.192873] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Summary: 4
[ 64.192875] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Module: 17
[ 64.192875] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Desc: 100
[ 64.192921] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:167: Datetime: 2018/10/15 19:02:10

#8

the new update ( 971 ) fixed guys :slight_smile: