Unable to connect to the room

Issue:
I have problem in getting access to one room, other rooms are still ok. I don’t know what it is, and only that room have trouble.

System Information

  • Operating System: window 10 pro 64-bit
  • CPU: Intel® core i7 5500ou
  • GPU: NVIDIA GeForce 840M
  • Citra Version (found in title bar): HEAD-f69feeb
  • Game: pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
The Log file is empty

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

I know that but the log file is empty.

You need to launch the game first for the log to appear.

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