Unable to connect to the room

#1

Issue:
I have problem in getting access to one room, other rooms are still ok. I don’t know what it is, and only that room have trouble.

System Information

  • Operating System: window 10 pro 64-bit
  • CPU: Intel® core i7 5500ou
  • GPU: NVIDIA GeForce 840M
  • Citra Version (found in title bar): HEAD-f69feeb
  • Game: pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
The Log file is empty

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

I know that but the log file is empty.

#4

You need to launch the game first for the log to appear.

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