"Unknown Error Occurred" When Loading ROM for First Time

Issue:
I recently installed Citra on a new computer, and I have successfully used it before on other devices but on this one it throws an error when loading a ROM (same ROM as other computers which have successfully loaded it)

System Information

  • Operating System: Windows 11
  • CPU: AMD Ryzen 7 5800H
  • GPU: Radeon Graphics
  • Citra Version (found in title bar): Nightly 2051
  • Game: Animal Crossing New Leaf Welcome Amiibo (Europe)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (20.9 KB)

System Information for Support

Client Version                               Nightly 2051  HEAD-4d9eedd
Operating System                             Windows 11 Version 22H2 (Build 22621.2715)
CPU                                          AMD Ryzen 7 5800H with Radeon Graphics          | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) Graphics
GPU Driver Version                           20.40.64.11 27.20.14064.11001
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from AMD’s website. https://www.amd.com/en/support