Since yesterday, when I want to load a save for the game Pokemon Y, I saw this message : “Unsupported version”.
I am sure is due to a update of Citra Canary that I made before. I tried to delete it, but I don’t able to do it.
Can someone help me ?
- Operating System: windows 10
- CPU: Ryzen 7 5000 series
- GPU: AMD Radeon graphic
- Citra Version : Citra Canary 2267
- Game: Pokemon Y
- Screenshot of Issue :
Upload your log file as an attachment by dragging & dropping.
In order to save a copy of the log, follow this guide:
citra_log.txt (50.7 KB)
System Information for Support
Client Version Canary 2267 HEAD-d947e71
Operating System Windows 10 (10.0)
CPU AMD Ryzen 7 5800H with Radeon Graphics | AVX2 | FMA
Graphics API OpenGL 4.3.1
Graphics Renderer AMD Radeon(TM) Graphics
GPU Driver Version 20.40.32 27.20.14032.8
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [ ]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
Save States are not compatible across different Citra builds and will eventually break even on the same Citra builds. That’s why we always recommend saving your game progress using your in-game save file(s) instead of your save states. As they are much more stable. Save states are only meant to be used within single gaming sessions, and not beyond them. Since I can see the language selection screen, I assume you did the exact opposite of that.
In which case you’ll need to find the Citra version that you created your save states on in order to load them, and then save in-game.
Going by the commit hash that the log recorded, try these two builds first:
Release canary-2258 · citra-emu/citra-canary · GitHub
Release canary-2266 · citra-emu/citra-canary · GitHub
See if the save state loads in either of the above builds. If it does, save in-game immediately.