Updated Citra and stopped working

Citra Support
1

Issue: I updated Citra the day after i downloaded and started playing… Now it wont work. The moment i open the game its frozen and starts “Not Responding” when i try to exit. Speed drops immediately to 0%, FPS drops to 0. HELPPPP
Enter a description of your issue here, in full detail.

System Information

  • Operating System: 64-bit
  • CPU: Core i5
  • GPU:
  • Citra Version (found in title bar): Nightly
  • Game: Pokemon Y/Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (20.3 KB) !
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                                Nightly 1444 HEAD-25ebf03
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 2500
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4252
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
3

Try restarting your device several times. Check if the game is working after every restart. I don’t know why this method always works for me. Not sure if it will also work with you. If you are using a controller, remove it and try again. I usually need to restart 2-4 times. GOOD LUCK