Upon opening Ultra Moon, it crashes without message (solved it myself no need for answers)

Issue:

Enter a description of your issue here, in full detail.

Although I could just search up, I’ll just ask online to be more sure.

Upon opening the Ultra Moon rom, the emulator instantly crashes. There was no message as to why it possibly happened. Just in case if “from what site I got the rom” is the “problem”, I download from Ziperto.

System Information

  • Operating System: Windows 10 1903

  • CPU: Intel® Pentium® CPU N3710 1.60 GHz 1.60 Ghz

  • GPU: 4 GB DDR3

  • Citra Version (found in title bar): Nightly 1406, Canary 1539

  • Game: Pokemon Ultra Moon

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log

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citra_log(copy).txt (17.1 KB)

In order to save a copy of the log, follow this guide:

https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1539 HEAD-6a1e2ab
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 405
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4352
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Canary 1539 HEAD-6a1e2ab
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 405
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4352
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.