Username and token not verified


Hi !

I have a problem it’s why i’m here… :confused:
I have create a account for play online but when i want to sign in with my username and my token this message appears :

“username and token were not verified, The changes to your username and/or token are not been saved.”

Please help me, thanks.


In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.


After inputting your ID and Token click on Verify. if that doesn’t work verify that your Token is correct on:


I have click on “check” and it’s ok… thank you very much.