Video Core Error. Pentium® Dual-Core CPU E5500 @ 2.80GHz


#1

Issue:
Enter a description of your issue here, in full detail.
Video Core Error.
Trying to open Pokémon Moon with Citra Nightly #909 but occures an error. I tryed to update the graphics drivers but there is no software updates available. I tryed also to follow the topic " Force OpenGL3.3 on Intel HD Graphics 3000 (Windows) " but in vane.

System Information

Diagnostic Log
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[ 0.000001] Config core/settings.cpp:LogSettings:52: Citra Configuration:
[ 0.000021] Config core/settings.cpp:LogSetting:48: Core_UseCpuJit: false
[ 0.000070] Config core/settings.cpp:LogSetting:48: Renderer_UseHwRenderer: true
[ 0.000073] Config core/settings.cpp:LogSetting:48: Renderer_UseHwShader: true
[ 0.000088] Config core/settings.cpp:LogSetting:48: Renderer_ShadersAccurateGs: true
[ 0.000096] Config core/settings.cpp:LogSetting:48: Renderer_ShadersAccurateMul: false
[ 0.000100] Config core/settings.cpp:LogSetting:48: Renderer_UseShaderJit: true
[ 0.000112] Config core/settings.cpp:LogSetting:48: Renderer_UseResolutionFactor: 1
[ 0.000115] Config core/settings.cpp:LogSetting:48: Renderer_UseVsync: false
[ 0.000126] Config core/settings.cpp:LogSetting:48: Renderer_UseFrameLimit: true
[ 0.000128] Config core/settings.cpp:LogSetting:48: Renderer_FrameLimit: 100
[ 0.000140] Config core/settings.cpp:LogSetting:48: Layout_Toggle3d: false
[ 0.000142] Config core/settings.cpp:LogSetting:48: Layout_Factor3d: 0
[ 0.000163] Config core/settings.cpp:LogSetting:48: Layout_LayoutOption: 0
[ 0.000166] Config core/settings.cpp:LogSetting:48: Layout_SwapScreen: false
[ 0.000169] Config core/settings.cpp:LogSetting:48: Audio_OutputEngine: auto
[ 0.000180] Config core/settings.cpp:LogSetting:48: Audio_EnableAudioStretching: true
[ 0.000182] Config core/settings.cpp:LogSetting:48: Audio_OutputDevice: auto
[ 0.000193] Config core/settings.cpp:LogSetting:48: Camera_OuterRightName: blank
[ 0.000196] Config core/settings.cpp:LogSetting:48: Camera_OuterRightConfig:
[ 0.000207] Config core/settings.cpp:LogSetting:48: Camera_OuterRightFlip: 0
[ 0.000209] Config core/settings.cpp:LogSetting:48: Camera_InnerName: blank
[ 0.000221] Config core/settings.cpp:LogSetting:48: Camera_InnerConfig:
[ 0.000223] Config core/settings.cpp:LogSetting:48: Camera_InnerFlip: 0
[ 0.000234] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftName: blank
[ 0.000236] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftConfig:
[ 0.000247] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftFlip: 0
[ 0.000250] Config core/settings.cpp:LogSetting:48: DataStorage_UseVirtualSd: true
[ 0.000261] Config core/settings.cpp:LogSetting:48: System_IsNew3ds: false
[ 0.000263] Config core/settings.cpp:LogSetting:48: System_RegionValue: -1
[ 0.000266] Config core/settings.cpp:LogSetting:48: Debugging_UseGdbstub: false
[ 0.000279] Config core/settings.cpp:LogSetting:48: Debugging_GdbstubPort: 24689
[ 0.264846] Input input_common/udp/client.cpp:Client:134: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.796409] Frontend citra_qt/main.cpp:GMainWindow:147: Citra Version: Nightly #909 | HEAD-4702555
[ 0.861613] Loader core/loader/loader.cpp:GetLoader:137: File S:/Computer/Poke/0451 - Pokemon Y (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted.3ds has a different type than its extension.
[ 0.869595] Frontend citra_qt/main.cpp:CheckForUpdates:562: Update check started
[ 2.295866] Frontend citra_qt/main.cpp:OnUpdateFound:575: No updates found
[ 5.041307] Frontend citra_qt/main.cpp:BootGame:716: Citra starting…
[ 5.115092] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 5.115236] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:520: GL_VERSION: 1.1.0
[ 5.115388] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:521: GL_VENDOR: Microsoft Corporation
[ 5.115391] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:522: GL_RENDERER: GDI Generic
[ 5.115404] Render video_core/video_core.cpp:Init:37: initialization failed !
[ 5.115409] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!
[ 29.953335] Frontend citra_qt/main.cpp:BootGame:716: Citra starting…
[ 30.009471] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 30.009617] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:520: GL_VERSION: 1.1.0
[ 30.009632] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:521: GL_VENDOR: Microsoft Corporation
[ 30.009635] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:522: GL_RENDERER: GDI Generic
[ 30.009643] Render video_core/video_core.cpp:Init:37: initialization failed !
[ 30.009665] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!
[ 140.473354] Frontend citra_qt/main.cpp:BootGame:716: Citra starting…
[ 140.536224] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 140.536375] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:520: GL_VERSION: 1.1.0
[ 140.536380] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:521: GL_VENDOR: Microsoft Corporation
[ 140.536383] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:522: GL_RENDERER: GDI Generic
[ 140.536391] Render video_core/video_core.cpp:Init:37: initialization failed !
[ 140.536398] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!
[ 160.473327] Frontend citra_qt/main.cpp:BootGame:716: Citra starting…
[ 160.532996] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 160.533150] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:520: GL_VERSION: 1.1.0
[ 160.533157] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:521: GL_VENDOR: Microsoft Corporation
[ 160.533159] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:522: GL_RENDERER: GDI Generic
[ 160.533167] Render video_core/video_core.cpp:Init:37: initialization failed !
[ 160.533196] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!
[1010.098245] Frontend citra_qt/game_list.cpp:RefreshGameDirectory:626: Change detected in the games directory. Reloading game list.
[1215.285333] Config core/settings.cpp:LogSettings:52: Citra Configuration:
[1215.285351] Config core/settings.cpp:LogSetting:48: Core_UseCpuJit: false
[1215.285356] Config core/settings.cpp:LogSetting:48: Renderer_UseHwRenderer: true
[1215.285359] Config core/settings.cpp:LogSetting:48: Renderer_UseHwShader: true
[1215.285362] Config core/settings.cpp:LogSetting:48: Renderer_ShadersAccurateGs: true
[1215.285366] Config core/settings.cpp:LogSetting:48: Renderer_ShadersAccurateMul: false
[1215.285368] Config core/settings.cpp:LogSetting:48: Renderer_UseShaderJit: true
[1215.285372] Config core/settings.cpp:LogSetting:48: Renderer_UseResolutionFactor: 1
[1215.285375] Config core/settings.cpp:LogSetting:48: Renderer_UseVsync: false
[1215.285377] Config core/settings.cpp:LogSetting:48: Renderer_UseFrameLimit: true
[1215.285380] Config core/settings.cpp:LogSetting:48: Renderer_FrameLimit: 100
[1215.285381] Config core/settings.cpp:LogSetting:48: Layout_Toggle3d: false
[1215.285385] Config core/settings.cpp:LogSetting:48: Layout_Factor3d: 0
[1215.285389] Config core/settings.cpp:LogSetting:48: Layout_LayoutOption: 0
[1215.285391] Config core/settings.cpp:LogSetting:48: Layout_SwapScreen: false
[1215.285395] Config core/settings.cpp:LogSetting:48: Audio_OutputEngine: auto
[1215.285397] Config core/settings.cpp:LogSetting:48: Audio_EnableAudioStretching: true
[1215.285401] Config core/settings.cpp:LogSetting:48: Audio_OutputDevice: auto
[1215.285405] Config core/settings.cpp:LogSetting:48: Camera_OuterRightName: blank
[1215.285407] Config core/settings.cpp:LogSetting:48: Camera_OuterRightConfig:
[1215.285410] Config core/settings.cpp:LogSetting:48: Camera_OuterRightFlip: 0
[1215.285412] Config core/settings.cpp:LogSetting:48: Camera_InnerName: blank
[1215.285414] Config core/settings.cpp:LogSetting:48: Camera_InnerConfig:
[1215.285417] Config core/settings.cpp:LogSetting:48: Camera_InnerFlip: 0
[1215.285419] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftName: blank
[1215.285421] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftConfig:
[1215.285425] Config core/settings.cpp:LogSetting:48: Camera_OuterLeftFlip: 0
[1215.285428] Config core/settings.cpp:LogSetting:48: DataStorage_UseVirtualSd: true
[1215.285429] Config core/settings.cpp:LogSetting:48: System_IsNew3ds: false
[1215.285432] Config core/settings.cpp:LogSetting:48: System_RegionValue: -1
[1215.285434] Config core/settings.cpp:LogSetting:48: Debugging_UseGdbstub: false
[1215.285436] Config core/settings.cpp:LogSetting:48: Debugging_GdbstubPort: 24689
[1317.601470] Frontend citra_qt/main.cpp:BootGame:716: Citra starting…
[1317.658331] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[1317.658502] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:520: GL_VERSION: 1.1.0
[1317.658507] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:521: GL_VENDOR: Microsoft Corporation
[1317.658511] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:522: GL_RENDERER: GDI Generic
[1317.658537] Render video_core/video_core.cpp:Init:37: initialization failed !
[1317.658542] Core core/core.cpp:Load:110: Failed to initialize system (Error 9)!

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296


#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.


#3

Forwarding your log to the bot.
citra_log.txt (8.9 KB)


#4

I found some issues in that log that need resolving:

  • You are running default Windows drivers for your GPU. You need to install the proper drivers for your graphics card from the manufacturer’s website.

#5

I tryed but…


#6

One note before trying, the guide you are following is for GPU’s with OpenGL 3.1.0, while mesa does software rasterization (meaning that it doesn’t rely on the GPU for rendering). this may not work.

From what i found, this looks to be their latest driver release:


although this is for windows 7, it may work on windows 10 (many outdated drivers do).
try at your own risk.

Also changing category for this is not officially supported.


#7

Tryed but it says:“The system doesn’t have the minimum requirements for software installation”. No way to install their driver. Should I have to downgrade the operating system?


#8

i guess that would be a lot of work, and it may not produce desirable results, you could try asking on a more specific forum,like this if it’s possible to update your gpu drivers on your current OS and if so, how to do it.

edit: fixed link.


#9

It seems there aren’t updates for my GPU driver…


#10

It’s worth noting that there have been accounts of Intel’s driver detection not being accurate, in which case you have to manually download and install the newest Intel driver.


#11

I serched a lot in the intel site and it seems that there is the driver upload but doesn’t support windows 10, only 7, XP and Vista. So i can’t update the driver with this OS. I think the only way is to downgrade the OS. What do you think about it?


#12

there aren’t update i can do…i suppose my GPU can’t work with citra.