Web Verification Failed

Issue: Web Verification Failed
Enter a description of your issue here, in full detail.

System Information

  • Operating System: macOS Mojave Version 10.14.6
  • CPU: 2.5 GHz Intel Core i7
  • GPU: AMD Radeon R9 M370X 2 GB Intel Iris Pro 1536 MB
  • Citra Version (found in title bar): Citra Canary 1492
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (68.2 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1492 HEAD-33f2c8b
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon R9 M370X OpenGL Engine
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.