when a pokemon evolves the screen freezes, the audio is still heard but the screen freezes
- Operating System: Windows 10 Enterprise 2016 LTSB
- CPU: Intel(R) Core™ i7-7500U CPU @
2.70GHz 2.90GHz, 12GB ram, 64-bit operating system, x64 processor, 2 main processors, 4 logical processors
- GPU: Intel(R) HD Graphics 620
- Citra Version (found in title bar): Citry Nightly 1708
- Game: Pokemon Omega Ruby
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (233.1 KB)
In order to save a copy of the log, follow this guide:
System Information for Support
Client Version Nightly 1708 HEAD-e7671d9
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 620
GPU Driver Version 188.8.131.5218
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- Please enable the Vsync option if you are experiencing screen tearing.
It wasn’t that, the same problem keeps happening
^ This driver is severely out of date. To update, download win64_184.108.40.20673.zip (direct link) from Download Legacy Intel® Graphics Driver for Windows® 10
Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
After that’s done installing, download and install igfx_win10_100.9466.exe (direct link) from Download Intel® Graphics - Windows® 10 DCH Drivers
If the problem persists after updating your drivers, please upload another log file.
Step 3 I get that it is not supported.
What step are you referring to? Please also upload a screenshot of the error.