When I open a pokemon moon rom, it does load and I see the confimation screen where i can trigger the buttons but I can't see the screen where the animations should appear

I cant seem to view the animation screen where cause all i see is a blackscreen, although i can hear the sounds and actually the other screen beneath it seems to work perfectly fine… But still my problem is that the when i open this pokemon moon rom or the pokemon x all I can see is this blackscreen…

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (5.0 KB)


[ 0.384683] Config core/settings.cpp:LogSettings:71: Citra Configuration:
[ 0.389100] Config core/settings.cpp:LogSetting:67: Core_UseCpuJit: true
[ 0.389148] Config core/settings.cpp:LogSetting:67: Renderer_UseGLES: false
[ 0.389184] Config core/settings.cpp:LogSetting:67: Renderer_UseHwRenderer: true
[ 0.389205] Config core/settings.cpp:LogSetting:67: Renderer_UseHwShader: false
[ 0.389226] Config core/settings.cpp:LogSetting:67: Renderer_ShadersAccurateGs: false
[ 0.389248] Config core/settings.cpp:LogSetting:67: Renderer_ShadersAccurateMul: false
[ 0.389272] Config core/settings.cpp:LogSetting:67: Renderer_UseShaderJit: false
[ 0.389295] Config core/settings.cpp:LogSetting:67: Renderer_UseResolutionFactor: 3
[ 0.389316] Config core/settings.cpp:LogSetting:67: Renderer_VsyncEnabled: false
[ 0.389339] Config core/settings.cpp:LogSetting:67: Renderer_UseFrameLimit: true
[ 0.389362] Config core/settings.cpp:LogSetting:67: Renderer_FrameLimit: 110
[ 0.389383] Config core/settings.cpp:LogSetting:67: Layout_Toggle3d: false
[ 0.389406] Config core/settings.cpp:LogSetting:67: Layout_Factor3d: 0
[ 0.389427] Config core/settings.cpp:LogSetting:67: Layout_LayoutOption: 3
[ 0.389449] Config core/settings.cpp:LogSetting:67: Layout_SwapScreen: false
[ 0.389470] Config core/settings.cpp:LogSetting:67: Audio_EnableDspLle: false
[ 0.389492] Config core/settings.cpp:LogSetting:67: Audio_EnableDspLleMultithread: false
[ 0.389513] Config core/settings.cpp:LogSetting:67: Audio_OutputEngine: auto
[ 0.389536] Config core/settings.cpp:LogSetting:67: Audio_EnableAudioStretching: true
[ 0.389557] Config core/settings.cpp:LogSetting:67: Audio_OutputDevice: auto
[ 0.389580] Config core/settings.cpp:LogSetting:67: Audio_InputDeviceType: 0
[ 0.389601] Config core/settings.cpp:LogSetting:67: Audio_InputDevice: Default
[ 0.389623] Config core/settings.cpp:LogSetting:67: Camera_OuterRightName: blank
[ 0.389644] Config core/settings.cpp:LogSetting:67: Camera_OuterRightConfig:
[ 0.389667] Config core/settings.cpp:LogSetting:67: Camera_OuterRightFlip: 0
[ 0.389688] Config core/settings.cpp:LogSetting:67: Camera_InnerName: blank
[ 0.389710] Config core/settings.cpp:LogSetting:67: Camera_InnerConfig:
[ 0.389731] Config core/settings.cpp:LogSetting:67: Camera_InnerFlip: 0
[ 0.389753] Config core/settings.cpp:LogSetting:67: Camera_OuterLeftName: blank
[ 0.389774] Config core/settings.cpp:LogSetting:67: Camera_OuterLeftConfig:
[ 0.389796] Config core/settings.cpp:LogSetting:67: Camera_OuterLeftFlip: 0
[ 0.389817] Config core/settings.cpp:LogSetting:67: DataStorage_UseVirtualSd: true
[ 0.389839] Config core/settings.cpp:LogSetting:67: System_IsNew3ds: false
[ 0.389860] Config core/settings.cpp:LogSetting:67: System_RegionValue: -1
[ 0.389883] Config core/settings.cpp:LogSetting:67: Debugging_UseGdbstub: false
[ 0.389904] Config core/settings.cpp:LogSetting:67: Debugging_GdbstubPort: 24689
[ 25.846600] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 41.540946] Frontend citra_qt/main.cpp:GMainWindow:163: Citra Version: Nightly 1256 | HEAD-b9e51f0
[ 41.921099] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/MoonOutlinev1Citra-pokemonerdotcom/Pokemon Moon Outline.3ds
[ 41.944637] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/MoonOutlinev1Citra-pokemonerdotcom/Pokemon Moon Outline.3ds
[ 41.944808] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/MoonOutlinev1Citra-pokemonerdotcom/Pokemon Moon Outline.3ds
[ 42.407068] Frontend citra_qt/main.cpp:CheckForUpdates:640: Update check started
[ 42.937654] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/Pokemon X v1.3ds
[ 43.097702] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\theland\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/00040138/00000003/content/00000000.app
[ 43.217299] Service.FS core/file_sys/ncch_container.cpp:Load:237: Secure1 KeyX missing
[ 43.217534] Service.FS core/file_sys/ncch_container.cpp:Load:333: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 43.218172] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/Pokemon X v1.3ds
[ 43.218316] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/Pokemon X v1.3ds
[ 56.809038] Frontend citra_qt/main.cpp:OnUpdateFound:653: No updates found

System Information for Support

Client Version                                Nightly 1256 HEAD-b9e51f0
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [ ]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.


i tried turning it on but it still appears like this. sadd…


i did enable the accurate multiplication but the problem is not solved.

Your log is incomplete, reproduce the issue, close citra and don’t open it again, upload the new log first.

citra_log.txt (27.0 KB)

here is the new one

System Information for Support

Client Version                                Nightly 1256 HEAD-b9e51f0
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (27.0 KB)

hope u find somethingg

System Information for Support

Client Version                                Nightly 1256 HEAD-b9e51f0
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Disable hardware shaders. Your GPU is likely incompatible with them.

how do i fix this “GPU” ??

Buy a better one for your PC. Avoid AMD. In the meantime, disable hardware shaders and see if the problem goes away.


sadlyy nothing happened…

Your GPU driver is outdated download the latest driver available for your GPU from intel’s website. btw you need to disable ‘Enable Hardware Shader’ before launching your game.

Geezz thankk youuu very much it actually work when i updated my driver!!