When I open a pokemon moon rom, it does load and I see the confimation screen where i can trigger the buttons but I can't see the screen where the animations should appear

#1

I cant seem to view the animation screen where cause all i see is a blackscreen, although i can hear the sounds and actually the other screen beneath it seems to work perfectly fine… But still my problem is that the when i open this pokemon moon rom or the pokemon x all I can see is this blackscreen…

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

citra_log.txt (5.0 KB)


[ 0.384683] Config core/settings.cpp:LogSettings:71: Citra Configuration:
[ 0.389100] Config core/settings.cpp:LogSetting:67: Core_UseCpuJit: true
[ 0.389148] Config core/settings.cpp:LogSetting:67: Renderer_UseGLES: false
[ 0.389184] Config core/settings.cpp:LogSetting:67: Renderer_UseHwRenderer: true
[ 0.389205] Config core/settings.cpp:LogSetting:67: Renderer_UseHwShader: false
[ 0.389226] Config core/settings.cpp:LogSetting:67: Renderer_ShadersAccurateGs: false
[ 0.389248] Config core/settings.cpp:LogSetting:67: Renderer_ShadersAccurateMul: false
[ 0.389272] Config core/settings.cpp:LogSetting:67: Renderer_UseShaderJit: false
[ 0.389295] Config core/settings.cpp:LogSetting:67: Renderer_UseResolutionFactor: 3
[ 0.389316] Config core/settings.cpp:LogSetting:67: Renderer_VsyncEnabled: false
[ 0.389339] Config core/settings.cpp:LogSetting:67: Renderer_UseFrameLimit: true
[ 0.389362] Config core/settings.cpp:LogSetting:67: Renderer_FrameLimit: 110
[ 0.389383] Config core/settings.cpp:LogSetting:67: Layout_Toggle3d: false
[ 0.389406] Config core/settings.cpp:LogSetting:67: Layout_Factor3d: 0
[ 0.389427] Config core/settings.cpp:LogSetting:67: Layout_LayoutOption: 3
[ 0.389449] Config core/settings.cpp:LogSetting:67: Layout_SwapScreen: false
[ 0.389470] Config core/settings.cpp:LogSetting:67: Audio_EnableDspLle: false
[ 0.389492] Config core/settings.cpp:LogSetting:67: Audio_EnableDspLleMultithread: false
[ 0.389513] Config core/settings.cpp:LogSetting:67: Audio_OutputEngine: auto
[ 0.389536] Config core/settings.cpp:LogSetting:67: Audio_EnableAudioStretching: true
[ 0.389557] Config core/settings.cpp:LogSetting:67: Audio_OutputDevice: auto
[ 0.389580] Config core/settings.cpp:LogSetting:67: Audio_InputDeviceType: 0
[ 0.389601] Config core/settings.cpp:LogSetting:67: Audio_InputDevice: Default
[ 0.389623] Config core/settings.cpp:LogSetting:67: Camera_OuterRightName: blank
[ 0.389644] Config core/settings.cpp:LogSetting:67: Camera_OuterRightConfig:
[ 0.389667] Config core/settings.cpp:LogSetting:67: Camera_OuterRightFlip: 0
[ 0.389688] Config core/settings.cpp:LogSetting:67: Camera_InnerName: blank
[ 0.389710] Config core/settings.cpp:LogSetting:67: Camera_InnerConfig:
[ 0.389731] Config core/settings.cpp:LogSetting:67: Camera_InnerFlip: 0
[ 0.389753] Config core/settings.cpp:LogSetting:67: Camera_OuterLeftName: blank
[ 0.389774] Config core/settings.cpp:LogSetting:67: Camera_OuterLeftConfig:
[ 0.389796] Config core/settings.cpp:LogSetting:67: Camera_OuterLeftFlip: 0
[ 0.389817] Config core/settings.cpp:LogSetting:67: DataStorage_UseVirtualSd: true
[ 0.389839] Config core/settings.cpp:LogSetting:67: System_IsNew3ds: false
[ 0.389860] Config core/settings.cpp:LogSetting:67: System_RegionValue: -1
[ 0.389883] Config core/settings.cpp:LogSetting:67: Debugging_UseGdbstub: false
[ 0.389904] Config core/settings.cpp:LogSetting:67: Debugging_GdbstubPort: 24689
[ 25.846600] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 41.540946] Frontend citra_qt/main.cpp:GMainWindow:163: Citra Version: Nightly 1256 | HEAD-b9e51f0
[ 41.921099] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/MoonOutlinev1Citra-pokemonerdotcom/Pokemon Moon Outline.3ds
[ 41.944637] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/MoonOutlinev1Citra-pokemonerdotcom/Pokemon Moon Outline.3ds
[ 41.944808] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/MoonOutlinev1Citra-pokemonerdotcom/Pokemon Moon Outline.3ds
[ 42.407068] Frontend citra_qt/main.cpp:CheckForUpdates:640: Update check started
[ 42.937654] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/Pokemon X v1.3ds
[ 43.097702] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:\Users\theland\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/00040138/00000003/content/00000000.app
[ 43.217299] Service.FS core/file_sys/ncch_container.cpp:Load:237: Secure1 KeyX missing
[ 43.217534] Service.FS core/file_sys/ncch_container.cpp:Load:333: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 43.218172] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/Pokemon X v1.3ds
[ 43.218316] Service.FS core/file_sys/ncch_container.cpp:Load:174: Loading NCCH from file C:/Users/theland/Desktop/Pokemon X v1.3ds
[ 56.809038] Frontend citra_qt/main.cpp:OnUpdateFound:653: No updates found

#4

System Information for Support

Client Version                                Nightly 1256 HEAD-b9e51f0
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [ ]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#5


i tried turning it on but it still appears like this. sadd…

#6


i did enable the accurate multiplication but the problem is not solved.

#7

Your log is incomplete, reproduce the issue, close citra and don’t open it again, upload the new log first.

#8

citra_log.txt (27.0 KB)

here is the new one

#9

System Information for Support

Client Version                                Nightly 1256 HEAD-b9e51f0
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#10

citra_log.txt (27.0 KB)

hope u find somethingg

#11

System Information for Support

Client Version                                Nightly 1256 HEAD-b9e51f0
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#12

Disable hardware shaders. Your GPU is likely incompatible with them.

#13

how do i fix this “GPU” ??

#14

Buy a better one for your PC. Avoid AMD. In the meantime, disable hardware shaders and see if the problem goes away.

#15


sadlyy nothing happened…

#16

Your GPU driver is outdated download the latest driver available for your GPU from intel’s website. btw you need to disable ‘Enable Hardware Shader’ before launching your game.

#17

Geezz thankk youuu very much it actually work when i updated my driver!!