When i open team kirby clash deluxe it appears that ” a fatal error has occurred , please see the log for more details”

Issue:
when i try to open team kirby clash deluxe it appears a window saying ” a fatal error has occurred , please see the log for more details” and I do not know what to do

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar): canary
  • Game: team kirby clash deluxe
  • Screenshot of Issue:

Diagnostic Log
citra_log.txt (17.2 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1825 HEAD-e1eca22
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4600
GPU Driver Version                            20.19.15.4531
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • System configuration block 0x170000 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/

i dont see the steps outlined could it be more specific

Click on this: https://citra-emu.org/wiki/faq/#:~:text=In%20this%20case,%20try%20deleting%20the%20file%20at%20user/nand/data/00000000000000000000000000000000/sysdata/00010017/00000000/config%20and%20running%20the%20latest%20version%20of%20Citra

Open Citra then File -> Open Citra Folder, close Citra and then follow the path provided from the FAQ.

1 Like