When I play Pokemon Ultra Moon on it, the screen is just grey

#1

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

the music plays but the screen is just grey

#4

Is this something that started in recent builds? If not, sounds like you might need to update your GPU drivers.

#5

Turn off Enable Hardware Shader in Emulation - Configure - Graphics.

1 Like
#8

when i turn off hardware shader, there is no save setting button or something like that

#9

The window is too big to see the OK or Cancel options. Try shrinking it down.

#11

since the window is off the screen, my mouse cant go outside of the screen so i dont know how to resize it :confused:

#12

Try double clicking on the top bar that says “Citra Configuration”?