When i start or continue mh4u keep crashing

Issue:
When I start or continue my game mh4u

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (28.7 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1649 HEAD-a13a230
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 620
GPU Driver Version                            23.20.16.4973
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

citra_log.txt (24.5 KB)

System Information for Support

Client Version                                Nightly 1649 HEAD-a13a230
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 620
GPU Driver Version                            23.20.16.4973
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

still it crashes when loading

Update your GPU Driver.

To update your drivers: Download win64_25.20.100.6373.zip (direct link) from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Afterwards, you can download and install the latest driver without the use of the guide: Download and install igfx_win10_100.8935.exe (direct link) from https://downloadcenter.intel.com/download/29988/Intel-Graphics-Windows-10-DCH-Drivers?product=95443

@ionelush2001 If users aren’t already on some form of DCH driver, they first need to follow the guide in order to allow their computer to accept the installation of a non-automatic/computer manufacturer approved driver (which are the out of date ones). That’s why you’ll see us instucting users to install a legacy driver using the guide first, and then instruct them to directly install the latest DCH driver.

Note, these extra steps aren’t always needed when the user is already on some form of DCH driver. But since we don’t know that for sure, we sometimes tell users to downgrade to the legacy drivers before installing the latest DCH drivers, even though it might not be strictly necessary.

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