When I start Pokemon Ultra Moon, Citra immediately crashs

Citra Support
#1

System Information

  • Operating System: Windows 8.1
  • CPU: Intel Core i5-4200M CPU @ 2.50 GHz
  • GPU: Intel HD Graphics 4600
  • Citra Version (found in title bar): 1678
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot_1
    Screenshot_11599×899 92.1 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (5.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Follow the bot’s link to upload a log file please.

#4

System Information for Support

Client Version                                Nightly 1678 HEAD-e33677b
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#5

Pokemon Ultra Moon [Region Free] [Decrypted].3ds has a different type than its extension.

I suggest you redump the game by following the guides below to make sure it is done correctly. Have at least 4GB free space on your Nintendo 3DS’s SD card since the game is big.