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In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.
You need to fill in the System Information template and upload your log.
citra_log.txt (202 Bytes)
Go to Emulation > Configure > Debug, and change ‘Global Log Filter’ from
*:Info and upload your log again.
citra_log.txt (3.0 KB)
now it solved i disabled hardware shader