When I try to open Majora's Mask or any other game, there is a black screen with sound and even if I disable hardware shaders, it still doesn't work

Issue: When I try to open Majora’s Mask or any other game, there is a black screen with sound and even if I disable hardware shaders, it still doesn’t work

System Information

Diagnostic Log
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citra_log.txt (6.5 KB)

System Information for Support

Client Version                                Nightly 1334 HEAD-84b40f2
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

What do I have to do?

citra_log.txt (99.4 KB)

System Information for Support

Client Version                                Nightly 1334 HEAD-84b40f2
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon R9 M380
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (26.2 KB)

System Information for Support

Client Version                                Nightly 1334 HEAD-84b40f2
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon R9 M380
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (20.1 KB)

System Information for Support

Client Version                                Nightly 1334 HEAD-84b40f2
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon R9 M380
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (102.9 KB)

System Information for Support

Client Version                                Nightly 1334 HEAD-84b40f2
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon R9 M380
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Calm the f*** down alright? Try some of these :slightly_smiling_face:
1)Switch over to your Intel HD graphics, if it work then just play.
2)Uninstall then Reinstall citra.
3)Check for driver update for both your r9 m390 and Intel HD graphics
Citra running on openGL,and and gpu bad at openGL, which may cause slow down in a lot of games while a lot others will run nicely, my rx 560 run like this. Not necessarily that and gpus are bad thought.