When loading games a critical error occurs

Citra Support
#1

When loading a game on any version of citra it fails to load due to a critical error,every game ive tried dose this.Games in question are the main series pokemon games.This a new installation of citra and ive used it in the past on the same hardware without issue.

System Information

  • Operating System - Windows 10
    *running a AMD Ryzen 7 3700x 8 core processor and AMD Radeon RX 580
  • Citra Version - Canary 1850(one Im currently trying to use)
  • Game - Pokemon X,Sun,Moon,Ultra Sun and Ultra Moon

Diagnostic Log
citra_log.txt (9.8 KB)

#2

System Information for Support

Client Version                                Canary 1850 HEAD-063cae9
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 7 3700X 8-Core Processor             
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             Radeon RX 580 Series
GPU Driver Version                            20.8.3 27.20.12027.1001
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/