Ya no se que hacer con este problema

Cuando voy a escoger el inicial se me queda la pantalla parada aunque el juego sigue funcionando, ya he descargado muchos rooms y he actualizado todos controladores gráficos no se porque, será. Tengo intel i7. Grafica 650

System Information

  • Operating System: windows 10
  • CPU: 3.1
  • GPU: 8 ram
  • Citra Version (found in title bar): ultima actualizacion
  • Game: pokemon x y rubi omega
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

This is an English only forum, please do not post in any other language. If you are not a native English speaker and are using a translator to assist, you may write your post in your own language as long as you provide the text of the automatic translation in the post.

Este es un foro solo en inglés, por favor no publique en ningún otro idioma. Si no es un hablante nativo de inglés y está utilizando un traductor para ayudarlo, puede escribir su publicación en su propio idioma siempre que proporcione el texto de la traducción automática en la publicación.

citra_log.txt (336.2 KB)

The detail is that when I choose my initial pokemon, the screen stays stuck. I would really like some help with this if you can, I would really appreciate it

System Information for Support

Client Version                                Nightly 1356 HEAD-a65f073
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 620
OpenGL Version                                3.3.0
GPU Driver Version                            22.20.16.4799
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Send the record you are requesting, I don’t know if I send it well

22.20.16.4799

These drivers are outdated, you need to update.

download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed that you can if you want update further: https://downloadcenter.intel.com/download/29058/Intel-Graphics-Windows-10-DCH-Drivers?product=96551