In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.
Follow the bot’s link to upload a log file.
System Information for Support
Client Version Nightly 1724 HEAD-19617f7
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) UHD Graphics 620
GPU Driver Version 26.20.100.7323
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
System Information for Support
Client Version Nightly 1724 HEAD-19617f7
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) UHD Graphics 620
GPU Driver Version 26.20.100.7323
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
I did not find anything wrong in your log file. Please wait for a moderator to assist.
I did not find anything wrong in your log file. Please wait for a moderator to assist.
I did not find anything wrong in your log file. Please wait for a moderator to assist.
The log file is incomplete. Make sure you follow the steps carefully:
- Open Citra, then go to
File>Open Citra Folder
(Citra>Open Citra Folder if on MacOS) and open up thelog
folder. Now keep that open in the background. - Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
- Now upload the log file in this chat.