Yuzu Blackscreen at start

Yuzu Support
#1

Hello ,
I am trying to play pokemon lets go on yuzu but am facing issues

When I start it I says loading then it just shows me a black screen and after a few minutes it just shuts off by itself

The log file is just empty

If you think it is an error with the File Please send a link to a working version of the game

Thank You

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Log file is empty

and i cant upload it

#4

Don’t open yuzu again before sending the log, or it gets overwritten.

#5

I have the same problem with pokemon shield so I am uploading here. Pls, don’t mind me.yuzu_log.txt (551.5 KB)

#6

System Information for Support

Client Version                                yuzu 259             . HEAD-mainline-636-2099-g50dd947ec
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Graphics API                                  OpenGL 4.3.1
Graphics Renderer                             AMD Radeon (TM) R5 M330
GPU Driver Version                            19.12.2 26.20.15002.61
Docked Mode                                   [ ]
Use Async GPU                                 [ ]
BCAT Backend                                  none
GPU Emulation Accuracy Level                  Normal

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Async GPU emulation is recommended as it can improve the performance of many games.
#7

Update your GPU driver.

#8

Will do! Could you pls tell me where I can find it so I don’t have to ask you every time?
Thank you!

#9

You can get your GPU driver from hear.
https://www.amd.com/en/support/graphics/amd-radeon-r5-series/amd-radeon-r5-300-series/amd-radeon-r5-m330

#10

Will bookmark it. Thank you!

#11

Glad I was of help, hope we can play all the games on Yuzu, Team Yuzu is working hard making the wish come true.

485063_467250509984503_1391885519_n
485063_467250509984503_1391885519_n720×405 70.8 KB

#12

Yeah I got the log file now here yuzu_log.txt (3.9 KB)

#13

Some game dump seems to be damaged
Also you didn’t boot a game on that log. Remember to play first, close yuzu and then send the log, don’t open yuzu again before sending the log or it gets overwritten.

#14

The updating di not help. Still crashes. yuzu_log.txt (704.5 KB)

#15

System Information for Support

Client Version                                yuzu 259             . HEAD-mainline-636-2099-g50dd947ec
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Graphics API                                  OpenGL 4.3.1
Graphics Renderer                             AMD Radeon (TM) R5 M330
GPU Driver Version                            20.2.2 26.20.15019.19000
Docked Mode                                   [ ]
Use Async GPU                                 [ ]
BCAT Backend                                  none
GPU Emulation Accuracy Level                  Normal

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Async GPU emulation is recommended as it can improve the performance of many games.
#16

Do you have mods installed?

#17

Sorry, but screenshot game? animation? Can I ask the title?

#18

Not a thing.(Needs to be 20 characters)

#19

Can you try with the 20.4.2 driver in vulkan? Also, on Intel notebooks, you also have to keep the Intel GPU driver updated.

#20

Vulkan wont let it start. Will update the Intel drivers and let you know!