Yuzu crashing/not responding when trying to open games

Yuzu Support
1

I played Xenoblade Chronicles 2 (XC2) on Yuzu a while back just fine. I recently got XC3 and tried to open it but it keeps crashing. I then tried to open XC2 again but that send Yuzu crashing as well. Here’s the log file.

yuzu_log.txt.old.txt (15.3 KB)

2

System Information for Support

Client Version                               yuzu 1115
Operating System                             Windows 10 Version 21H2 (Build 19044.1826)
CPU                                          Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | AVX2 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU Accuracy                                 Auto
GPU Accuracy                                 High
Docked Mode                                  [x]
CPU Multicore                                [x]
Async GPU                                    [x]
Async Shaders                                [x]

Here’s some issues I found with your log that might help.

  • Your graphics card is missing the required Vulkan extension (VK_EXT_robustness2). Please update your graphics driver.
3

same
yuzu_log.txt (16.5 KB)

4

System Information for Support

Client Version                               yuzu 1115
Operating System                             Windows 11 Version 21H2 (Build 22000.318)
CPU                                          Virtual CPU @ 3.20GHz
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU Accuracy                                 Auto
GPU Accuracy                                 Normal
Docked Mode                                  [x]
CPU Multicore                                [x]
Async GPU                                    [x]
Async Shaders                                [ ]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

5

At present, XC3 has memory and video memory leak problems, and the official has begun to investigate this problem

6

Your issue is outdated igpu - gpu drivers Update them whenever issue like this happens. Windows isn’t known for being the greatest at managing these. Use product page for your drivers not windows device management - windows update to solve this.

7

I imagine you’re using parallels on a mac m1. That isn’t a supported platform here so we can’t entirely help you since you are not using a typical x86-64 experience. Plus the fact you’re barely meeting the minimum requirements for memory here & many heavy games use lots of it. You would get a better experience on your console ultimately for now until years later when apple improves metal and yuzu devs maybe approach that platform once it is viable.

9

You’re not in the right place for citra support.

11

:warning: Your log was deleted due to potential piracy. We don’t support illegal activities. Please dump the game from your console and then upload another log if the issue persists.

13

:warning: Your log was deleted due to potential piracy. We don’t support illegal activities. Please dump the game from your console and then upload another log if the issue persists.

14

If it wasn’t clear with the bot deleting your logs. We don’t help pirates here.