Issue:
Hello Team,
I am trying to open the latest version of Yuzu, but it won’t open despite I have EVERYTHING updated and worked perfect (programs and other emulators).
Another fact that I discovered is that it is genearting a crash dump under the following folder: C:\Users\Guille\AppData\Local\CrashDumps
The dump says that the problem is with the following fully updated driver, so it is a matter of make Yuzu compatible with this driver, not to change or uninstall the driver as every game, program, emulator, or whatever, is working flawlessly with it:
-
CompanyName: Intel Corporation
-
ProductName: Intel HD Graphics Drivers for Windows(R)
-
InternalName: OpenGL
-
OriginalFilename: ig7icd32
-
ProductVersion: 27.20.100.8935
-
FileVersion: 27.20.100.8935
-
FileDescription: OpenGL(R) Driver for Intel(R) Graphics Accelerator
-
LegalCopyright: Copyright (c) 1998-2018 Intel Corporation.
Looking forward from you to solving this issue.
Thanks in advance,
Best regards,
Guille
System Information
- Operating System: Windows 10 21H2 19044.1526
- CPU: Intel(R) Core™ i7-10750H CPU @ 2.60GHz 2.59 GHz
- GPU: NVIDIA® GeForce RTX™ 2060 Max-Q Design (GDDR6 of 6 GB).
- Yuzu Version: latest as of 15’FEB’22
- Game: doesn’t open the GUI.
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log
I found the following log under: C:\Users\Guille\Downloads:
[ 2.419973] Input input_common\gcadapter\gc_adapter.cpp:Adapter:28: GC Adapter Initialization started
[ 2.588806] Input input_common\udp\client.cpp:Client:138: Udp Initialization started
[ 2.588830] Input input_common\udp\client.cpp:StartCommunication:281: Starting communication with UDP input server on 127.0.0.1:26760:0
[ 2.590572] Input input_common\udp\client.cpp:StartCommunication:281: Starting communication with UDP input server on 127.0.0.1:26760:1
[ 2.591155] Input input_common\udp\client.cpp:StartCommunication:281: Starting communication with UDP input server on 127.0.0.1:26760:2
[ 2.591664] Input input_common\udp\client.cpp:StartCommunication:281: Starting communication with UDP input server on 127.0.0.1:26760:3
[ 2.811007] Frontend yuzu\main.cpp:GMainWindow:244: yuzu Version: yuzu Early Access 1373 | HEAD-af2e2c525
[ 2.811016] Frontend yuzu\main.cpp:GMainWindow:259: Host CPU: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx | AVX2 | FMA
[ 2.811081] Frontend yuzu\main.cpp:GMainWindow:261: Host OS: Windows 10 (10.0)
[ 2.828421] Frontend yuzu\main.cpp:GMainWindow:263: Host RAM: 14.90 GB
[ 2.828433] Frontend yuzu\main.cpp:GMainWindow:265: Host Swap: 6.84 GB
[ 15.620731] Common.Filesystem common\file_util.cpp:GetUserPath:717: Invalid path specified C:\Users\GetBucked\AppData\Roaming/yuzu/screenshots/
[ 15.923453] Config core\settings.cpp:LogSettings:48: yuzu Configuration:
[ 15.923461] Config core\settings.cpp:operator ():45: Controls_UseDockedMode: true
[ 15.923462] Config core\settings.cpp:operator ():45: System_RngSeed: 0
[ 15.923464] Config core\settings.cpp:operator ():45: System_CurrentUser: 0
[ 15.923465] Config core\settings.cpp:operator ():45: System_LanguageIndex: 1
[ 15.923466] Config core\settings.cpp:operator ():45: System_RegionIndex: 1
[ 15.923467] Config core\settings.cpp:operator ():45: System_TimeZoneIndex: 0
[ 15.923467] Config core\settings.cpp:operator ():45: Core_UseMultiCore: true
[ 15.923468] Config core\settings.cpp:operator ():45: CPU_Accuracy: 0
[ 15.923469] Config core\settings.cpp:operator ():45: Renderer_UseResolutionFactor: 1
[ 15.923470] Config core\settings.cpp:operator ():45: Renderer_UseFrameLimit: true
[ 15.923470] Config core\settings.cpp:operator ():45: Renderer_FrameLimit: 100
[ 15.923472] Config core\settings.cpp:operator ():45: Renderer_UseDiskShaderCache: true
[ 15.923472] Config core\settings.cpp:operator ():45: Renderer_GPUAccuracyLevel: 0
[ 15.923473] Config core\settings.cpp:operator ():45: Renderer_UseAsynchronousGpuEmulation: true
[ 15.923475] Config core\settings.cpp:operator ():45: Renderer_UseNvdecEmulation: true
[ 15.923476] Config core\settings.cpp:operator ():45: Renderer_UseVsync: false
[ 15.923530] Config core\settings.cpp:operator ():45: Renderer_UseAssemblyShaders: false
[ 15.923531] Config core\settings.cpp:operator ():45: Renderer_UseAsynchronousShaders: true
[ 15.923531] Config core\settings.cpp:operator ():45: Renderer_AnisotropicFilteringLevel: 0
[ 15.923532] Config core\settings.cpp:operator ():45: Audio_OutputEngine: auto
[ 15.923533] Config core\settings.cpp:operator ():45: Audio_EnableAudioStretching: false
[ 15.923534] Config core\settings.cpp:operator ():45: Audio_OutputDevice: auto
[ 15.923534] Config core\settings.cpp:operator ():45: DataStorage_UseVirtualSd: true
[ 15.923537] Config core\settings.cpp:operator ():45: DataStorage_NandDir: C:\Users\GetBucked\AppData\Roaming/yuzu/nand/
[ 15.923538] Config core\settings.cpp:operator ():45: DataStorage_SdmcDir: C:\Users\GetBucked\AppData\Roaming/yuzu/sdmc/
[ 15.923539] Config core\settings.cpp:operator ():45: Debugging_ProgramArgs:
[ 15.923540] Config core\settings.cpp:operator ():45: Services_BCATBackend: none
[ 15.923541] Config core\settings.cpp:operator ():45: Services_BCATBoxcatLocal: false
[ 19.296037] Frontend yuzu\main.cpp:BootGame:1130: yuzu starting…
[ 19.391343] Config core\settings.cpp:LogSettings:48: yuzu Configuration:
[ 19.391350] Config core\settings.cpp:operator ():45: Controls_UseDockedMode: true
[ 19.391352] Config core\settings.cpp:operator ():45: System_RngSeed: 0
[ 19.391353] Config core\settings.cpp:operator ():45: System_CurrentUser: 0
[ 19.391354] Config core\settings.cpp:operator ():45: System_LanguageIndex: 1
[ 19.391355] Config core\settings.cpp:operator ():45: System_RegionIndex: 1
[ 19.391356] Config core\settings.cpp:operator ():45: System_TimeZoneIndex: 0
[ 19.391356] Config core\settings.cpp:operator ():45: Core_UseMultiCore: true
[ 19.391357] Config core\settings.cpp:operator ():45: CPU_Accuracy: 0
[ 19.391358] Config core\settings.cpp:operator ():45: Renderer_UseResolutionFactor: 1
[ 19.391359] Config core\settings.cpp:operator ():45: Renderer_UseFrameLimit: true
[ 19.391360] Config core\settings.cpp:operator ():45: Renderer_FrameLimit: 100
[ 19.391360] Config core\settings.cpp:operator ():45: Renderer_UseDiskShaderCache: true
[ 19.391361] Config core\settings.cpp:operator ():45: Renderer_GPUAccuracyLevel: 0
[ 19.391362] Config core\settings.cpp:operator ():45: Renderer_UseAsynchronousGpuEmulation: true
[ 19.391363] Config core\settings.cpp:operator ():45: Renderer_UseNvdecEmulation: true
[ 19.391364] Config core\settings.cpp:operator ():45: Renderer_UseVsync: false
[ 19.391364] Config core\settings.cpp:operator ():45: Renderer_UseAssemblyShaders: false
[ 19.391365] Config core\settings.cpp:operator ():45: Renderer_UseAsynchronousShaders: true
[ 19.391366] Config core\settings.cpp:operator ():45: Renderer_AnisotropicFilteringLevel: 0
[ 19.391367] Config core\settings.cpp:operator ():45: Audio_OutputEngine: auto
[ 19.391368] Config core\settings.cpp:operator ():45: Audio_EnableAudioStretching: false
[ 19.391369] Config core\settings.cpp:operator ():45: Audio_OutputDevice: auto
[ 19.391369] Config core\settings.cpp:operator ():45: DataStorage_UseVirtualSd: true
[ 19.391370] Config core\settings.cpp:operator ():45: DataStorage_NandDir: C:\Users\GetBucked\AppData\Roaming/yuzu/nand/
[ 19.391371] Config core\settings.cpp:operator ():45: DataStorage_SdmcDir: C:\Users\GetBucked\AppData\Roaming/yuzu/sdmc/
[ 19.391372] Config core\settings.cpp:operator ():45: Debugging_ProgramArgs:
[ 19.391373] Config core\settings.cpp:operator ():45: Services_BCATBackend: none
[ 19.391374] Config core\settings.cpp:operator ():45: Services_BCATBoxcatLocal: false
[ 19.667009] Render.Vulkan video_core\vulkan_common\vulkan_device.cpp:Device:313: Device doesn’t support float16 natively
[ 19.667017] Render.Vulkan video_core\vulkan_common\vulkan_device.cpp:Device:317: Device doesn’t support viewport swizzles
[ 19.667018] Render.Vulkan video_core\vulkan_common\vulkan_device.cpp:Device:341: Device doesn’t support uint8 indexes
[ 19.667020] Render.Vulkan video_core\vulkan_common\vulkan_device.cpp:Device:367: Device doesn’t support custom border colors
[ 20.355238] Render.Vulkan video_core\renderer_vulkan\renderer_vulkan.cpp:Report:170: Driver: AMD proprietary driver 2.0.168
[ 20.355245] Render.Vulkan video_core\renderer_vulkan\renderer_vulkan.cpp:Report:171: Device: Radeon RX 560X Series
[ 20.355246] Render.Vulkan video_core\renderer_vulkan\renderer_vulkan.cpp:Report:172: Vulkan: 1.2.159
[ 20.391473] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘FontStandard’ (0x0100000000000811).
[ 20.395754] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.395959] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘FontChineseSimple’ (0x0100000000000814).
[ 20.409077] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.409181] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘FontChineseSimple’ (0x0100000000000814).
[ 20.409633] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.409888] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘FontChineseTraditional’ (0x0100000000000813).
[ 20.412244] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.412341] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘FontKorean’ (0x0100000000000812).
[ 20.414711] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.414843] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘FontNintendoExtension’ (0x0100000000000810).
[ 20.414878] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.414888] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘FontNintendoExtension’ (0x0100000000000810).
[ 20.414908] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.425885] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘TimeZoneBinary’ (0x010000000000080E).
[ 20.426089] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.426540] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:76: Synthesizing system archive ‘TimeZoneBinary’ (0x010000000000080E).
[ 20.426589] Service.FS core\file_sys\system_archive\system_archive.cpp:SynthesizeSystemArchive:91: - System archive generation successful!
[ 20.435195] Loader core\file_sys\patch_manager.cpp:PatchExeFS:127: Patching ExeFS for title_id=0100FF500E34A000
[ 20.697969] Debug common\virtual_buffer.cpp:AllocateMemoryPages:27: Assertion Failed!
Dump Detail
…
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(7fc.25b8): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForMultipleObjects+0x14:
00007ff9`c7c2d8c4 c3 ret
0:000> !analyze -v
-
*
-
Exception Analysis *
-
*
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Execute
Key : Analysis.CPU.mSec
Value: 2030
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 19248
Key : Analysis.Init.CPU.mSec
Value: 218
Key : Analysis.Init.Elapsed.mSec
Value: 33773
Key : Analysis.Memory.CommitPeak.Mb
Value: 271
Key : Timeline.Process.Start.DeltaSec
Value: 34
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: yuzu.exe.2044.dmp
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
APPLICATION_VERIFIER_FLAGS: 0
CONTEXT: (.ecxr)
rax=0000000000000000 rbx=000001cd0eff7ae8 rcx=000000b04f8fc530
rdx=000000b04f8fc4d8 rsi=0000000000000004 rdi=000001cd0eff6c20
rip=0000000000000000 rsp=000000b04f8fc498 rbp=000000b04f8fc5a0
r8=000000000000005a r9=000000000000005e r10=00000000000000a2
r11=000000b04f8fc1a0 r12=0000000000000000 r13=0000000000100ed6
r14=0000000000000000 r15=0000000040000480
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
00000000`00000000 ?? ???
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: 0000000000000000
Attempt to execute non-executable address 0000000000000000
PROCESS_NAME: yuzu.exe
EXECUTE_ADDRESS: 0
FAILED_INSTRUCTION_ADDRESS:
+0
ERROR_CODE: (NTSTATUS) 0xc0000005 - La instrucci n en 0x%p hace referencia a la memoria en 0x%p. La memoria no se pudo %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000008
EXCEPTION_PARAMETER2: 0000000000000000
STACK_TEXT:
000000b04f8fc498 00007ff9
3a90b8bf : 000001cd0eff7ae8 00000000
00000000 000000b04f8fc5a0 00000000
00000004 : 0x0
000000b04f8fc4a0 00007ff9
3a8fd624 : 000001cd0ef931a0 000001cd
0effb000 000001cd0f002060 000001cd
0eff6c20 : ig9icd64!DumpRegistryKeyDefinitions+0x27b2f
000000b04f8fcbb0 00007ff9
3a8e1904 : 0401d001000007fc 00000000
00000000 ffffffffa10114fc 00000000
00000000 : ig9icd64!DumpRegistryKeyDefinitions+0x19894
000000b04f8fdcd0 00007ff9
919932bb : 0000000000000000 000000b0
4f8fde60 ffffffffa10114fc ffffffff
d0011464 : ig9icd64!DrvDescribePixelFormat+0x34
000000b04f8fdd20 00007ff9
91990e3f : 0000000000000001 00000000
00000003 0000000000000001 00000000
00000003 : opengl32!_DescribeDriverPixelFormat+0x47
000000b04f8fdd60 00007ff9
9199331c : 0000000000000000 00000000
00000000 0000000000000001 00007ff9
c7103d56 : opengl32!LoadAvailableDrivers+0x55b
000000b04f8fe600 00007ff9
919af4f0 : 000000b04f8fe6e0 000000b0
4f8fe759 ffffffffa10114fc 00000000
00000003 : opengl32!_DescribePrimaryPixelFormat+0x24
000000b04f8fe640 00007ff9
919b0511 : 0000000000000003 00000000
00000000 ffffffffa10114fc 000001cd
0ef4f080 : opengl32!wglNumHardwareFormats+0x30
000000b04f8fe680 00007ff9
919af913 : 0000000000000000 00007ff9
91970000 00007ff9c56b1c48 00007ff9
c5350711 : opengl32!wglDescribePixelFormat+0xf1
000000b04f8fe7c0 00007ff9
c5643a79 : 0000000000100ed6 00000000
00000000 ffffffffa10114fc 000000b0
4f8fe990 : opengl32!wglChoosePixelFormat+0x63
000000b04f8fe860 00007ff9
44ef4a6d : 0000000000100ed6 00007ff9
91970000 00007ff991970000 000000b0
4f8fe990 : gdi32full!ChoosePixelFormat+0x39
000000b04f8fe890 00007ff9
44ef33cc : 0000000000000000 00000000
00000000 00007ff945008d68 00000000
00000000 : qwindows+0x44a6d
000000b04f8fe9f0 00007ff9
44ef474c : 0000000000000000 000000b0
4f8fedf0 0000000000000000 00007ff9
44ef4713 : qwindows+0x433cc
000000b04f8fece0 00007ff9
44ebde80 : 00007ff94500a6e0 00000000
00000000 0000000000000002 00000000
00000002 : qwindows+0x4474c
000000b04f8fed90 00007ff9
44ebeb21 : 00007ff945008538 00000000
00000000 000001cd0ef7c1b0 000001cd
0ef7c1b0 : qwindows+0xde80
000000b04f8fedf0 00007ff9
44ebd3c3 : 000001cd0ef36f11 000001cd
0ef7c1b0 0000000000000001 000000b0
4f8f0000 : qwindows+0xeb21
000000b04f8fee20 00007ff9
459e9580 : 000001cd0ef7c1b0 000001cd
0ef96f20 00007ff945d79e10 00000000
00000000 : qwindows+0xd3c3
000000b04f8fee90 00007ff9
3cd8d4c6 : 000001cd0ef96f20 000001cd
0ef96f20 000000b04f8fef68 00000000
00000000 : Qt5Gui!QOpenGLContext::create+0x30
000000b04f8feec0 00007ff9
4557219a : 000001cd0ef28670 000001cd
0efbc9c0 000000b04f8fef68 00000000
00000000 : Qt5WebEngineCore!QtWebEngineCore::initialize+0x146
000000b04f8fef10 00007ff9
459ae9bd : 000001cd0ef42ff0 000001cd
0f0f0cc0 0000000000000070 000001cd
0ef70840 : Qt5Core!QCoreApplicationPrivate::init+0x54a
000000b04f8fefb0 00007ff9
46040f2f : 000001cd0ef42ff0 00000000
00000000 0000000000000000 000000b0
4f8ff330 : Qt5Gui!QGuiApplicationPrivate::init+0x3d
000000b04f8ff230 00007ff9
4603d25b : 00007ff71cb6cc00 00000000
00000000 0000000000000000 000000b0
4f8ff298 : Qt5Widgets!QApplicationPrivate::init+0xf
000000b04f8ff260 00007ff7
1b87482d : 00007ff71cb6cc00 00000000
00000000 000001cd0ef95840 000000b0
4f8ff290 : Qt5Widgets!QApplication::QApplication+0x5b
000000b04f8ff290 00007ff7
1c273d67 : 0000000000000001 00000000
00000000 00007ff71ca0daa0 ffffffff
ffff01ff : yuzu+0x13482d
000000b04f8ff6f0 00007ff7
1c273016 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : yuzu+0xb33d67
000000b04f8ff780 00007ff9
c6e27034 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : yuzu+0xb33016
000000b04f8ff7c0 00007ff9
c7be2651 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : kernel32!BaseThreadInitThunk+0x14
000000b04f8ff7f0 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : ntdll!RtlUserThreadStart+0x21
SYMBOL_NAME: ig9icd64+27b2f
MODULE_NAME: ig9icd64
IMAGE_NAME: ig9icd64.dll
STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb
FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_c0000005_ig9icd64.dll!Unknown
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 27.20.100.8935
FAILURE_ID_HASH: {ab0a3d65-57d7-7005-6d36-6105bb0b0a8d}
Followup: MachineOwner
0:000> lmvm ig9icd64
Browse full module list
start end module name
00007ff93a390000 00007ff9
3b362000 ig9icd64 (export symbols) ig9icd64.dll
Loaded symbol image file: ig9icd64.dll
Mapped memory image file: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_c8dae5f0f8089ba8\ig9icd64.dll
Image path: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_c8dae5f0f8089ba8\ig9icd64.dll
Image name: ig9icd64.dll
Browse all global symbols functions data
Timestamp: Thu Oct 29 01:51:14 2020 (5F9A1202)
CheckSum: 00FD080F
ImageSize: 00FD2000
File version: 27.20.100.8935
Product version: 27.20.100.8935
File flags: 0 (Mask 3F)
File OS: 10004 DOS Win32
File type: 2.8 Dll
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Intel Corporation
ProductName: Intel HD Graphics Drivers for Windows(R)
InternalName: OpenGL
OriginalFilename: ig7icd32
ProductVersion: 27.20.100.8935
FileVersion: 27.20.100.8935
FileDescription: OpenGL(R) Driver for Intel(R) Graphics Accelerator
LegalCopyright: Copyright (c) 1998-2018 Intel Corporation.