Zelda: A link between worlds. Hyrule castle freeze

Issue:
The game runs just fine until the first time I have to enter the Hyrule Castle. Just there the game freezes the video but I can still hear movements and dialogues. I have read 2 topics talking about the issue but it hasn’t worked yet.

System Information

  • Operating System: Windows 10, 64 bit.
  • CPU: Intel(R) Core™ i5-7200U CPU @ 2.50GHz 2.71 GHz
  • GPU: Intel(R) HD Graphics 620
  • Citra Version (found in title bar): Canary 2312
  • Game: Zelda: A Link Between Worlds
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (21.9 KB)

System Information for Support

Client Version                               Canary 2312   HEAD-6250759
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 620
GPU Driver Version                           22.20.16.4785
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

Your drivers are very outdated.

Make sure Windows is updated, you should be on 21H2 or later. Open winver (do a Windows search for it) to see what you currently have.

After you have verified that Windows is updated, download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

After you have installed 6373, download and install Intel® Graphics – Windows* DCH Drivers from: https://www.intel.com/content/www/us/en/products/sku/95443/intel-core-i57200u-processor-3m-cache-up-to-3-10-ghz/downloads.html
Direct link: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

After you have installed the latest version you should do this so Windows won’t accidentally roll back to an old version:
https://web.archive.org/web/20190208013517/https:/download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

You want to hide the Display driver, like this:
image