Zelda Majora's Mask fails to create save folder

When I entered the emulator, right away I put the ROM to run (which, by the way, showed to have a good compatibility). I entered it and all that showed was the initial screen of the game trying endlessly to create a save folder and a message stating that some errors occurred (is in the image).
Note: searching for a solution to this problem, I realized that I didn’t have any Citra folder in AppData, even in Roaming.

System Information

  • Operating System: Windows 10 x64
  • CPU: AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
  • GPU: AMD Radeon ™ Vega 3 Graphics
  • Citra Version (found in title bar): Citra Canary 1845
  • Game: The Legend of Zelda: Majora’s Mask
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (35.9 KB)

System Information for Support

Client Version                                Canary 1845 HEAD-964cb06
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx  
Graphics API                                  OpenGL 4.3.1
Graphics Renderer                             AMD Radeon(TM) Vega 3 Graphics
GPU Driver Version                            20.10.35.02 27.20.1034.6
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

[ 5.203805] Service.FS <Warning> core/file_sys/ncch_container.cpp:OpenFile:130: Failed to open C:\Users\keent\Downloads\Programas e CoIsAs LeGaIs\Jogos\Zelda Majora's Mask 3D HD 1.2_a (1080p)\Zelda MM3D 4K 1.2 (1080p)/user/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00125500/content/00000000.app
^ this shows that your current Citra version is set in ‘‘portable mode’’. Which means that instead of saving it’s data in roaming, it’s saving it inside of a folder called user that’s inside of the Citra directory.

Disable Custom Textures in Emulation>Configuration>Graphics. Then try your game again. If it crashes again, please upload another log file.

Okay, I did what you suggested, and thank you, by the way, but the problem continues.
The log file: citra_log.txt (76.9 KB)

System Information for Support

Client Version                                Canary 1845 HEAD-964cb06
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx  
Graphics API                                  OpenGL 4.3.1
Graphics Renderer                             AMD Radeon(TM) Vega 3 Graphics
GPU Driver Version                            20.10.35.02 27.20.1034.6
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.